From time to time, our clients let us know that they have enjoyed their experience working with us. Below you will find some testimonials from past and current clients – many from the Northwest areas around Seattle, Portland, Missoula and Boise. Hear their experiences with how Margaret Norton-Arnold has helped them successfully facilitate and mediate their important projects in various sectors.
My relationship with Margaret stretches over 12 years. She is an excellent designer, and facilitator, of public and in-house processes that have always worked successfully for me. In addition to her facilitation skills, I appreciate Margaret’s ability to strategize and develop the right program to get the job done. She is great to work with because she anticipates what is needed, gives me plenty of creative ideas to work with, and always delivers on-time and within budget. I’m sure we will continue working together well into the future.
– Peter Mayer, Deputy Director-Chief Operating Officer, Snohomish Health District
Margaret has served as the Stakeholder Advisory Committee (SAC) facilitator for the King County Flood Control District’s Willowmoor Floodplain Restoration Project. The SAC process, which lasted over 2-years and included nine intensive 3-hour meetings, involved guiding twenty-one stakeholders representatives with diverse and often competing interests through the identification, development and refinement of several project design alternatives. Margaret’s patience, persistence and expertise in facilitating the SAC process have been essential to its success.
–Craig Garric, Senior Engineer, King County Flood Control District
I really appreciate all of the work and help you provided to the Columbia River Treaty review as a result of your facilitation. Your understanding of the individuals and issues developed massively along the way, which I think was true for all of us. Even though there were a couple of bumps along the way, which I think there have to be in this messy of a process, you did a huge amount of the work, and you get a huge amount of the credit, I think, for helping us get there. And I really appreciate that.
–Steve Oliver, Vice President of General Asset Management, Bonneville Power Administration
Since the Flood District was formed in 2007, 76 levee construction projects have been completed, 160 parcels covering 350 floodplain acres have been acquired, 177 at-risk structures have been removed from the floodplain, 54 homes have been elevated to better withstand flooding, and 26 farm pads have been constructed to help farmers withstand flooding. This considerable benefit to the people of King County could not have been achieved without the thoughtful input and guidance of the Advisory Committee, made possible by your expert facilitation.
–Reagan Dunn, Chair, King County Flood Control District
Your firm’s professionalism set a standard which the committee respected and helped them to have the background to accomplish their work.”
–Dave Koenig, City of Everett
Margaret, we absolutely could not have gotten this done without your help. Thank you”
–Kevin Hanway, Water Director, City of Hillsboro